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Our
clients not only expect results, but also a high level of
professionalism. Customizing software and implementing tailor made solutions is
not easy. Often it can be a frustrating process. Over the years we have learned that
a successful software implementation takes effort on both parts. This is why we
have developed a process in dealing with our clients. The most important part is
to do a thorough analysis of needs and wants. What is it you really want this
software to do? We often interview end-users to get a feel for what their work
demands.
The result
is that we have a knack for producing results that creates value for our
clients. Results that uses high-tech tools to solve menial tasks. And saving
time in the process.
The process:
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We conference with you and
your staff to analyze the current process. This is where we determine if the
project is one we can successfully complete. There is no
charge for this. |
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Once we have a preliminary
commitment we will perform a detailed analysis and discussion of the project's
scope and possibilities. We will charge a nominal hourly fee for this analysis.
The result is a detailed description of the project and a firm
quotation. |
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During the development cycle
we stay in close contact with the client. It is important that the client is
involved throughout the process. |
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Once the project is ready
for testing we will perform extensive tests on our systems before we release the
software. We will then assist in any way we can to help you test
it and fix any problems that might crop up when live on your system. |
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Post-installation is
important to us. Often an application will need to be tweaked once the end-users
have had a chance to work with the application for a while. |
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